Preserve supported activity
Keep captured posts and available interaction data connected to the official social account and the municipal workspace that produced the record.
Social media archiving for local government
Preserve the post and the context around it.
CivicOps keeps supported official social activity searchable with source details, version history, annotations, tags, approval context, and export tools for municipal records workflows.
- Searchable preserved records
- Version and source context
- Public archive controls
Starting at$149/month
Archiving is included with social media management for municipalities under 10,000 residents. Every eligible self-serve plan starts with a 30-day free trial.
Compare every population tierWhat your team can do
One connected path through recurring municipal work.
Retain record context
Open a record to review source data, archive status, available version history, annotations, tags, and the staff workflow behind the communication.
Search the archive
Narrow preserved records by channel, date, status, tags, and search terms rather than scrolling through a live social feed.
Export responsive material
Prepare selected record details for an authorized records response while leaving the source archive intact for continued reference.
Monitor connection health
See whether each official account is connected and ready for capture, with setup or reconnection status visible to administrators.
Offer resident access when appropriate
Municipal administrators can enable a public, searchable archive without giving residents access to the internal CivicOps workspace.
A clearer operating rhythm
From first draft to final record.
- 01
Connect
Authorize the municipality’s eligible official account through the social provider.
- 02
Preserve
Capture supported activity and keep source, version, and workflow context together.
- 03
Find and export
Search the archive and prepare responsive records for authorized use.
Built for lean municipal teams
Records tools for communicators, administrators, and municipal records staff.
CivicOps reduces the distance between the staff who publish an update and the staff who may later need to find it. The archive supports municipal records work; it does not replace the municipality’s legal review, retention schedule, or disclosure decisions.
Questions municipalities ask
Clear answers before you start.
Does CivicOps guarantee public-records compliance?
No. CivicOps provides preservation, search, context, and export tools. Each municipality remains responsible for retention schedules, legal holds, exemptions, accessibility, and disclosure decisions.
Can archived records be searched?
Yes. Authorized users can search preserved records and use available filters such as channel, date, status, and tags.
Does the archive include context beyond the final post?
Where the provider makes it available, CivicOps keeps source details and version information together with CivicOps annotations, tags, and approval history.
Can residents search an archive without a portal account?
Yes. A municipal administrator can choose to enable a resident-facing archive for approved public records.
Start with the work in front of you